FAQs

                         FREQUENTLY    ASKED  QUESTIONS

 

1. Is Orna a women Owned Brand?

Ans: Yes, ORNA is a women owned brand. A brand born from a passion of women towards starting her own business.

2. What Products to expect from Orna?

Ans: At Orna we are specialied in premium quality kundan jewellery. We offer Bollywood Inspired premium quality  Kundan Earrings, meenakari                  earrings, Choker Necklace sets, Collar Necklace sets, Long Necklace sets, Bollywood Inspired Statement Necklaces to style in wedding , festivals etc. 

3. What Locations does Orna Ships Products & what are the shipping charges?

Ans: ORNA ships all Location in India. It Takes about 3-7 working days                   depending  upon location of Customers.

4.Does, Customer gets order Confirmation Email & Tracking ID for tracking order in Orna?

Ans: Yes, From ordering from our website Customers Received order confirmation Email & also Tracking ID on their registered email or Phone no. Once the order is shipped from our warehouse.

5.How much ORNA take to ship products after order Confirmation ?

Ans: ORNA Ships order within 24 working hours of order Confirmation.

6. What Kind of Payment Mode ORNA Offers?

Ans: ORNA Offers  Online Prepaid & Cash On Delivery Options. In Prepaid Mode Customers can Pay Through Debit card, Credit card, Net Banking, Phone Pay and UPI Options.

7.What are the Shipping Charges of ORNA for prepaid & COD orders.?

Ans: ORNA Offers Free Delivery all over India.

8.Does ORNA Offers Returns & Exchanges?

Ans: Yes, ORNA Offers Returns & Exchange within 48 hours after delivery, Customer has to email us on connect.ornajewellery18@gmail.com within 48 hours & we will Reply back procedures of Return & exchange within 24 hours of email Received.

9.How ORNA Help Customers on Instagram?

Ans: Content around how to style our products. Styling Tips with Outfit Contrast or Matching, How To Take good care of products, Offers on Products.

10. Where to Contact ORNA For Queries?

Ans. Customers can contact us on Instagram DM

Business WhatsApp No:  + 91 9967728042

Email ID: connect.ornajewellery18@gmail.com